Packages

When Medicare coverage for rehabilitation or skilled nursing care is suddenly ending, families are often left confused, rushed, and unsure of their rights. GuideWell Patient Advocates provides focused support during these critical moments — whether you need a clear strategy to understand your options or hands-on advocacy to help navigate the Medicare appeal process and communicate with the facility.

Medicare Rehab Appeal
Strategy Session

If you have received a notice that Medicare coverage for rehabilitation or skilled nursing care is ending, you may have the right to file a fast appeal. This consultation provides guidance to help you understand the appeal process and prepare for the next steps.

What We May Cover During the Session
Review of the Notice of Medicare Non-Coverage (NOMNC), if available
Explanation of the Medicare expedited appeal process
Guidance on how to file the appeal
Key talking points to help you prepare for the appeal call
A brief follow-up email summarizing recommendation and next steps.

If additional advocacy support is needed, the cost of this consultation may be credited toward a full appeal advocacy package.

$350

Medicare Rehab Appeal
Advocacy Package

If Medicare coverage for rehabilitation or skilled nursing care has been denied or is ending, this package provides hands-on advocacy support to help families navigate the appeal process and strengthen the case for continued coverage.

What This Package Includes
Review of relevant therapy and nursing documentation.
Development of an appeal strategy based on the clinical situation.
Preparation of a supporting letter of documentation when appropriate.
Guidance on submitting appeal materials.
Communication and support for the family throughout the appeal process.

If you have already completed a strategy session, the cost of that session may be credited toward this package.

$1,450

Service contract required

Ongoing Care Management & Advocacy Package

For patients and families who need continued advocacy, coordination, and guidance navigating complex healthcare situations. This package is ideal for clients who require ongoing support communicating with healthcare providers, coordinating care, addressing insurance or care planning questions, or managing complex health needs over time.

Includes up to ten hours of advocacy time. Additional time may be added in 5-hour or 10-hour increments. Unused hours expire after three months.

$1,895

Service contract required