Get focused help with a specific healthcare concern, such as a Medicare appeal, insurance question, or care decision. We’ll review relevant records, discuss your options, and outline practical next steps.

What’s included:
• Review of relevant records and documents before the session
• A consultation to discuss your questions and options
• A written summary with recommendations and next steps

Hands-on help managing your healthcare or supporting someone you care about. We work with you over time to address concerns, coordinate care, and follow through on next steps.

Support may include:
• Communication with healthcare providers
• Appointment preparation and follow-up
• Coordination of care and community resources
• Help understanding insurance and care options
• Updates and guidance for you and your family

Includes 10 hours of advocacy services, including initial review and planning. Additional time is available in 5- or 10-hour packages. Unused hours expire after three months.

A thorough review of your health, daily needs, medications, and current support to help you understand what’s working, what needs attention, and what to do next.

Usually completed in your home, with a virtual option available.

What’s included:
• An in-depth conversation about your health and care concerns
• Review of medications, daily routines, and support needs
• Identification of gaps in care and available resources
• A personalized written care plan with recommendations and next steps

This is a one-time assessment and care plan. Ongoing help is available separately if you would like support putting the plan into action.

Help with second- and third-level appeals when Medicare coverage for skilled nursing or rehabilitation has been denied or ended.

Support may include:
• Review of records, coverage, and denial notices
• An appeal plan and supporting letter
• Preparation and submission of appeal materials
• Guidance and hearing preparation, when applicable